At SIKHFLIX, we aim to provide the best entertainment experience to our valued customers. However, we understand that situations may arise where a refund is necessary. Below is our refund policy:
Refund Eligibility :
- Refund Period: Refund requests must be submitted within 7 to 15 days from the date of subscription purchase.
- Eligible Subscriptions: Refunds are applicable only for first-time subscriptions. Renewals and recurring subscriptions are not eligible for refunds.
- Content Usage: Subscriptions that have had significant usage may not qualify for a refund. This will be determined at the sole discretion of SIKHFLIX.
Subscription Cancellation:
Subscriptions can be canceled at any time through your account settings. Upon cancellation, your subscription will remain active until the end of the current billing cycle, and no further charges will be made.
Refund Process :
- Request Submission: To request a refund, contact our support team at info@sikhflix.com with your account details and the reason for your request.
- Processing Time: Refund requests will be reviewed and processed within 7 business days of submission.
- Refund Method: Approved refunds will be issued back to the original payment method. Processing times may vary depending on your bank or payment provider.
Exceptions :
- Refunds will not be provided for technical issues that can be resolved by our support team or due to user error.
- Promotional or discounted subscriptions are non-refundable.
For any questions or concerns regarding this policy, please reach out to our customer support team at info@sikhflix.com .We are here to assist you.